Refund policy

Refund and Cancellation Policy

Effective Date: 30 April 2026

Business Name: Aprille and Co.

Contact Email: aprilleandcoevents@gmail.com

1. Overview

This policy applies to all digital products sold by Aprille and Co., including guides, templates, eBooks, courses, and downloadable resources designed to support baking businesses. Due to the nature of digital products, all sales are generally considered final.

2. No Refunds on Digital Products

Once a digital product has been purchased, accessed, or downloaded, it is non-refundable and non-returnable.

3. Exceptions

Refunds may be considered in the following cases: duplicate purchase, technical issues preventing access that cannot be resolved, or incorrect product delivery. Requests must be made within 7 days of purchase.

4. Customer Responsibility

Customers are responsible for reviewing product descriptions carefully and ensuring the product meets their needs before purchasing.

5. Support & Issue Resolution

Customers can contact us at aprilleandcoevents@gmail.com for assistance. We aim to resolve all issues promptly and fairly.

6. Chargebacks

Customers agree to contact us before initiating a chargeback. Unjustified chargebacks may be disputed with proof of delivery.

7. Refund ProcessingApproved refunds will be processed within 5–10 business days via the original payment method.

8. Policy Updates

We reserve the right to update this policy at any time without prior notice.